Contact us to have your photos and/or comments up here.

We love it when our customers share their fun with us and let us know how our products added to their enjoyment.

We have created this page so that you can let us and our other customers know what you thought of our products and you can share your thoughts and celebrations. We really appreciate hearing from you after you have receieved your order and espcially when you have used it! Contact us throught our 'Contact Us' page or directly to service@heavencostumes.com.au.

 

We will start with ourselves! This is Jeannette and I (Anne) with one of our team members (Amy) at a recent fancy dress party. It's our favorite kind of party!!

(Left - Anne, Centre - Jeannette, Right - Amy)

 

 

Customer Comments

(Most recent first)

 

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9th May 2012

 

Hi my daughter Taylor ordered a mask from you on Sunday night last week. This was Taylor's first internet purchase and she was very worried about it arriving and liking it. The mask is for a birthday party she is going to this weekend and she realised that she had left her purchase a little late. Well CONGRATULATIONS!!!!!! the mask arrived 2 days after ordering it and she loves it. We were both very happy with the speed and quality of the order. We would definately order from you again and will be able to recommended you to our friends. Thank you so much for delivering what you said you could do.

Tracy

 

 

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4th May 2012

 

I just wanted to say thank you very very much for sending me my sexy sailor costume, tulle and gloves. Thank you so much for your exceptional service, speediness and especially for the refund on express postage. It was my own mistake to make 2 separate purchases and you were nice enough to refund one of them. I'm definitely going to be recommending your site to whoever else needs it and I know I'm going to have a fabulous time at the 30th bday party I'm attending on Saturday. I myself work in retail so I hope you take this thank you and remember it when dealing w the not so nice customers!!!! :) Thank you once again!!!!

Sincerely,

Jenny

 

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2nd May 2012

 

Hi there

 I received my costume this morning!!!  very happy! 

 Thanks for the prompt service and the costume is unreal!

 Kind regards

 Diane

 

 

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20th April 2012

Thank you for the prompt delivery less than 48 hours awsome!

 

 

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18th April 2012

 

Hi Bianca, 
 
I just wanted to say that I received the costume on Monday and it is fabulous!! Fits really well and I am so glad I didn't go for the medium in the end.
 
Thank you so much for all your help, I appreciate it. Keep up the good work :)
 
Kind Regards,
Hannah

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25th Febuary 2012

I would just like to thank you for the fantasic costume I recieved from you! Everyone at my party loved it!

Will be back next time!

Mandy

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10th Febuary 2012

Thank you Heaven Costumes for your fantasic service and products! Your staff were so helpful and the costume was a perfect fit!

Kimberly

NT

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18th January 2012

Amazing service! Ordered my costume one day and received it in Tasmaina the next day!

John

Tasmania

 

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2nd December 2011

I would just like to say a HUGE thankyou to Heaven Costumes! I ordered my costumes using the voucher I won In the halloween competition, items are great, the postage was extremely fast and they took the time to wrap breakables properly! A very professional company, anytime I need a costume,wig or accessory, you will be the one I go to first!

 

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28th November 2011

Hi Heavencostumes,

We ordered a masquerade mask at 10:00pm on Wednesday 23rd of November and it arrived at our doorstep "Boronia - Victoria" Friday morning 25th of November in time for a party on Saturday Night 26th November.

Very impressed with you service keep up the good work we will definitely purchase from your company again and recommend you to our friends.

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28th November 2011

I ordered 2 costumes on Friday and received them in the post today ( Sunday)  so just want to say a huge Thank You for fantastic service !!!!

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3rd November 2011

Brought a costume yesterday (sexy jester) & it arrived today...& looks & fits Fantastically!!!!! thanks so much Heavn Costumes u ROCK! can't wait to get my party on in style!!!! :) 

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28th October 2011

Good Morning Bianca + team,
 
Just wanted to say a HUGE thank you. All our costumes arrived spot on time with another day or two before my Halloween party! We are all so happy with our costumes that even a few of our work mates shopped online with you guys as well.
Thank you for catering for us ‘plus sized’ ladies who also enjoy dressing up!! Everything fits and it looks amazing. Kudos to all at Heaven Costumes!!
 
Cheers,

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28th October 2011

Hi Guys,  I would just like to say a huge thankyou for the quick response to my order.  It arrived on my door step almost before I hit “Send” on my computer and I live 400kms away from the city.  Fantastic service.
Thanks again

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21st October 2011

Hi Amy,

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6th October 2011

Hi

I just wanted to say thank you so much, your service, quality and online store as a whole is awesome! It's rare to receive just quality service so I just wanted to say thank you very much, I'm 100% happy with my order and will definitely order from you again (and recommend you to friends!).

Cheers,
L.

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28th September 2011

 I just thought i would let you know how happy i was with your service. I bought the 'Mistress of Anguish' costume and its a perfect fit! It is also not just a cheap knock up, its nice quality. The delivery was also very quick. So thank you.

C

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9th September 2011

Hi, I ordered a costume from this site on Tuesday night and when I arrived home from uni today (Thursday) it was already on my doorstep. I opened my package and tried on the outfit and it looks great. I just wanted to say how impressed I am with how quickly it was delivered and the quality of it. Thanks heaps, I will definitely be ordering more costumes from you in the future!

M

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21st August 2011

Hi Tracey and Bianca,

3rd August 2011

I just wanted to say a big thank you for sending my order so quickly! Also the wonderwoman wonderlious costume is exactly as shown so there were no suprises. Thanks again!!!

R.J

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4th july 2011

Dear Heaven Costumes,

I received my alice in wonderland costume yesterday morning and I am absolutely thrilled with it! the quality of the costume is amazing and it fits like a glove! thank you so much for providing such amazing service, this will definitely be the first of many purchases I will make from you guys! thanks once again!

Kind Regards,

A S

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1st July 2011

Hi
 
I would like to thank you for the prompt delivery and the outfit looks great.
I would highly recommended you to my friends that are looking for costumes.
 
Thank you again.
 
V W

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30th June

Hi there I just wanted to compliment you on your fantastic service and products. Its rare to find a company online that actually delivers what it promises. I ordered a 1920s costume with accessories and received it on time for tomorrow's party. As a mum of 3 kids, I don't have the time to shop around for costumes and also I've left it to the last minute, so I tried to buy one online and was a little worried it wouldn't look ok on me. However, it also looks fantastic and I'm thrilled!!! I will be telling all my friends about your website and great customer service. Thankyou so much!

Kind regards
N J

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23rd June 2011

I just wanted to email you a quick thankyou. Products came in record time and they're perfect. I'll definately be telling my friends about you and using you for all my dress up needs.

N

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22nd June 2011

THANK YOU!!
 
Even though i was unable to wear the costume i ordered i am SOOOOOO grateful for the wonderful service you have provided at this time!
 
With university exams stress levels are running high but your team has provided such a quick, easy and friendly service and i will be sure to recommend your website to all my friends.
 
I WILL be using your service in the future :)
 
THANK YOU THANK YOU THANK YOU!!

R D

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16th June 2011

just replying to say that i have recieved my order, fast reliable, undamaged and just in time for the weekend, will tell friends and hope to buy from you again. thank you.

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10th June 2011

Dear Heaven Costumes,

Thankyou so much for your my recent purchases the costumes were amazing,affordable and a perfect fit I also bought costumes for a friend and my sister and they absolutely love their outfits I have already started recommending you to the people in my town so expect orders from Yulara
The speed that we received these items was also incredible as we live at Ayers Rock mail usually takes up to two weeks so to receive them within two days of ordering just blew us away.
 We have quite a few theme parties up here so I look forward to purchasing products from you again in the future.

Warmest Regards,

G H
Yulara N.T.

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16th May 2011

cheers Heaven Costumes.. i ordered my costume last tues nite n received it last fri.. fast delivery n so happy with the costume.. love it.. get 2 try it out this wkend 4 the theme party.. cant wait.. ty again.. :)

B

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13th May 2011

Hi there.  I received my jester’s mask yesterday.  Congratulations on a wonderful business and prompt delivery.  The mask is even more beautiful that in the picture and I absolutely love it. 
 
I have just started collecting masks so you will certainly be getting further orders from me at times. 
 
I will also recommend you to everyone that’s interested.  Your prices, range and service are exceptional and you deserve to be congratulated.   
 
Thanks again.

J

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17th March 2011

Thank you so much Heaven Costumes. My costume came the next day as promised and it is exactly what I wanted it to be. I will continue buying from you when I have a themed party.

K

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4th March 2011

Thank you so much for the great service! Also the costumes are fantastic; I also ordered my costume from you and its good quality.

B

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 28th February 2011

I've just HAVE to give well earned credit where it's due - Well Done Heaven Costumes!

I ordered a costume for an upcoming 70's event and after I'd put my order through
online my husband wanted one ordered as well, so I put another order through. I was
charged for both lots of postage which I was ok with due to the fact that I'd
ordered separately, but to my surprise and pleasure when the items arrived Bianca
had sent them as one package, only charged one shipping amount and refunded the
other.
Well done Bianca for using your commonsense and doing that - many other companies
would have charged me twice.

If you're looking at costumes you definately can't go past Heaven Costumes for the
following reasons:

* The costumes and accessories are of a high quality - when you receive them they
look exactly like on the website.
* The sizing is accurate so there's no case of finding they don't fit when you get
them.
* Go-Go boots are of accurate size and great quality.
* The next day delivery is fantastic
* All items arrive well packaged, all intact, and nothing broken (sunglasses etc)
* Why hire and pay more, wearing something that's ill fitting and you're left with
nothing after the money you've paid out? - Don't - Go Heaven Costumes.

Well done Guys and Girls - I'll definately be shopping online with you again!

Bronwen
Port Melbourne

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14th January 2011

 To the team at Heaven Costumes,

Thank you so much for your super quick service. I was amazed to receive the items overnight. The quality of the products is outstanding. I am one very satisfied customer.

R

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1st October 2010

Attention Anne
Thank you so much for your assistance with my costume. the new costume arrived and fits well and looks great. Just need to take it up a bit as I am short. I will certainly recommend heaven costumes to friends and relatives.
Diane O

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1st Octover 2010

Thank You!  Thats why I Always order from Heavens Costumes as no matter
what you will have it here on time. WELL DONE HEAVENS COSTUMES!. AS YOU
HAVE NEVER LET ME DOWN YET!. CHEERS FROM CAROLYNE A FAVORITE CUSTOMER IN
N.T.XXX Carolyne

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2nd September 2010

Heaven Costumes staff  joined up with workers from British Aerospace and had a great fancy dress night out on the town. This is the group!

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27th July 2010

Hi Bianca

Thanks so much for all your help and exchanging this for me.  I am very impressed
with your quick service and I will be recommending your company to my friends and
family in the future.
 H

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 27th July 2010

13th July 2010

i would just like to say thankyou soooo much i have been looking every where for
something to wear and as im not that small of a girl but your costume is well fitting
and looks great.

thankyou for the quick service as well 
look forward to buying more off you soon

AD

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8th July 2010
Hello friends, I was most amazed when my order arrived overnight - you
did a great job - the quickest internet order I have ever placed!  I
certainly will recommend your firm to my friends.
JJ

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4th May 2010

Could you please let your staff know that I am extremety happy with my costume? I will be using your service again for sure - your service was impecable and the costume was fantastic and the price was great. I have had costumes from other places in the past and they seem overpriced for what they were. I paid a lot less for my costume from you but the quality was so much better! Maybe it was because it was the Elevate brand! Anyway, thanks for everything.

T C

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1st May 2010

Dear Amy,

You were right, the XS did fit! And thanks so much for helping me with choosing the costume - it was perfect and it arrived the next day! I am going to tell all my friends about you and I will be buying my Halloween costume from you too.

D H

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15th March 2010

Hi Heaven, I just wanted to tell you that we are so happy with our order! Thank you for your great service especially when I phoned you for help with sizing. Your worker was really helpful and we got perfectly fitting costumes that were a hit at our party. Also thank you for the discount vouchers for our friends!

A V

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12th February 2010

Good morning heaven costumes,

I would just like to say thank you so much for mask, it is gorgeous, beautiful and
the excat colors i was looking for. Thank you for the fast post, as I was a little
confused about pay pal - it was my first time using it, will know for next time. it
has come just in time for tomorrow night. 

Again thanks for everything. I love it :)

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19th January 2010

Hi,

I'd just like to write and say thank you for the great customer service
received from your business. From help picking a costume, to speedy delivery
the experience was flawless.

Keep up the good work and please pass this onto your relevant team and
managers.

Regards,

J W - NSW

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2nd November 2009

hi guys,Just wanted to say thankyou. I ordered my costumes on
thursday 29/11/09 and was delighted to receive them today monday 2/11/09.
The delivery service was outstanding. the costumes are perfect for our
pirate themed new years eve party. I will definately shop with you again,
and have already told many of my friends about you. thanks again.
D B

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21st September 2009

Hi girls!

We had our Pirate Party on the weekend for International Talk Like A Pirate
Day (and my birthday!).

Here are some pics of us having a blast in ur costumes!

Thanks so much for the speedy delivery, assistance in exchanging costumes on
short notice and being so lovely and thoughtful!

I have bought quite a few costumes from you girls and I adore them all - now
to plan this year's Halloween party!
Love, hugs and kisses,
BC

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21st September 2009

Hi everyone, You have done it again!! My order got here the next day- you have done a great job. If it were not for your excellent customer service there would be no FUN :) Thank you soooo much, M

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21st August 2009

Hi, I would like to thank you for the prompt delivery of my items. Everything was packed with great care and in immaculate condition.

MI

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18th August 2009

Hi girls! I'm so impressed by the speed with which I received my order! Submitted order online Monday morning & received lunchtime Tuesday (I'm in Sydney). The website is a breeze to use & I will definitely use you again & recommend to friends.

AC

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13th August 2009

Thanks Heaven costumes for your quick and stress free buying online I ordered by custome on Tuesday before 3pm and recieved it in 24hrs hassle free....Would order and recommend you guys anytime Supergirl up up and away

LB

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22nd July 2009

Our two masks arrived and I just had to write and let you know how very pleased we are with them and with the service we have received. Thanks!!

SH

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9th July 2009

Hi, I ordered a red riding hood costume from you this week, I received & absolutely loved it! The quality is amazing! Thanks for the great service, will definitely be shopping online with you again.

NC

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16th June 2009

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12th June 2009

I wish to thank you so much for your quick response to my order which I have already received today. I have never experienced such efficient service and I thank you C

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4th June 2009

Hey Jeanette,  It arrived this morning, I was like a kid in a candy shop. It looks awsome, amazing, excellent. Thanks for being so prompt, i've already been bragging about your website. Thank again i'll have a drink for you on Sat night. tee hee Cheers

EM

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30th May 2009

Dear heaven, Have recieved our 2 black wiggs and the girls love them ! Thanks yet again for your excellent service.

JN

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25th May 2009

Just a note to say thank you very much for your prompt response to my order.  We received the costume the very next day and it was fantastic. Such good quality for the price. My daughter was thrilled. I will be recommending your company to many of my friends for your great service.  Thanks again.

KA

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29th April 2009

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