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I want some more information about delivering my Heaven Costumes order to New Zealand!

For a run down on the delivery costs and how quickly we can get your order to New Zealand click here.

I want some more information about delivering my Heaven Costumes order across Australia!

For a quick overview of Australian postcodes within the express post overnight delivery area click here.

For more detailed postcode & suburb information click on your state below.

If you would like more information about International Shipping options, please click here.

Ok… First things first…! We are true blue Aussies, our offices and warehouse are in Adelaide, South Australia, and this is where we post all of your sensational costume orders from!

As long as you have a front door step, a work address, a letterbox or a PO Box, we can deliver one of our awesome fancy dress costumes, masquerade masks, dress up wigs or fun novelty accessories straight to you!

When you have found the perfect costumes you were looking for, added them to your shopping cart and then headed over to our checkout… you will get the option of choosing to have your parcel delivered by Australia Post using their express delivery service.

A parcel sent via express delivery will be recorded with a tracking number, allowing you to stalk your order as it travels far and wide finally reaching its destination! A tracking number is also very, very handy just in case your postie hits a speed bump and drops some packages on his journey - it means you’ve got proof that something was destined to reach you!

Express post CAN mean an overnight delivery! If you are within Australia Posts overnight delivery network, and you place your order before 3pm Adelaide time, then you’re in luck! If your delivery address is NOT within this express network – you can obviously still choose express delivery, it just means that your super awesome Heaven Costumes order will get to you in 2-3 business days instead of overnight!

Now.... quite often customers are not home at the time of delivery and our friendly Australia Post workers may not want to leave your parcels unattended in case the neighbours cat drags it away, so...... go and grab the tracking number for your order, which you would have received via email from us - then head on over to the Australia Post tracking website where todays technology will tell you the exact location of your parcel! If your parcel was re-directed to your nearest Post Office, that information and even the name of the post office will be displayed so you can go and retrieve your parcel! Guess what? If you jump on the tracking website straight away, you can subscribe to be updated on the whereabouts of your parcel and receive automated information on it's status every step of the way!

Deliveries within the Adelaide metropolitan area may also be made using APD couriers. Estimated delivery times remain the same. Tracking information for deliveries via APD couriers can be found at http://online.apdparcel.com.au/track/

Please note - delivery times are as stipulated under the recommendations of Australia Posts guidelines. Thankfully it is an extremely rare occurance however, any delays in deliveries experienced due to incidents affecting Australia Posts processing procedures are out of our control. Unfortunately we are not able to offer refunds on postage charges in relation to the above. If Australia Post's service does not deliver your parcel within their guaranteed time frame, and your order is no longer required, you may return items to us for a refund of the individual product costs, as per the conditions of our Returns Policy.

So let’s get to the nitty gritty with the different Australian states & territories , different suburbs and postcodes you might like to look up to see where you stand in regards to postage time. The following links will give you comprehensive lists of Australian postcodes, divided into states/territories, including popular towns & suburbs. The lists will consist of Express Post overnight delivery locations with a short collection of destinations at the end which are NOT included in the express network (even though you may have thought they would be!)

Off you go now…. Click on the state below where we are sending your super cool costume stuff to find out how quickly you can get it!

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