Customer Contact   We have 3 main ways to contact us: help.   1. Phone - (08) 8258 5141 (Business Days 9.30am - 4.30pm) 2. Contact Form- Use the contact form below to message us - we usually respond very quickly and always within 24 hours. 3. Email Us - at service@heavencostumes.com.au For questions relating to payment methods, International orders, exchanges and refunds, privacy, shipping and many other points of interest, please check our help page. Quick Answers: 1.     If you are able to put it in your shopping basket, then we have it in stock. 2.     If you order by 3.00pm (Adelaide time) weekdays your order will be shipped that day; orders received after 3.00pm are shipped the next day. 3.     We are a web based store only this helps us to keep our costs down and bring you the best prices possible.  5.     When will I receive my order? Within Australia, if regular post, then 1-6 days or 1-2 days if you choose Express Post Please use this form to send us messages.  We endeavour to answer all queries within 24 hours and usually within hours. For a fast reply, use the form below, we usually check and respond to messages 3-4 times each business day. Your email address: Subject:  Enter characters you see in the box into the text field: If you need fast assistance, we can be contacted on (08) 8258 5141 Monday – Friday, 9.30am – 4.30pm, Adelaide time.  Or Email Us: Email:service@heavencostumes.com.au Location: 8b Stanbel Road, Salisbury Plain SA 5109 - Please note this is not a shop but our warehouse and offices, we do not sell directly from our premises however pick-up of your order can be arranged.