Contact Us

Customer Contact

We have 4 main ways to contact us:

Phone -                      (08) 8258 5141 (business days Monday to Friday 9am - 5pm, Thursday until 6pm, Saturday 10am - 3pm)

Contact Form -        Use the contact form below to message us - we will respond very fast and always within 24 hours.

Email Us -       

Visit Us -                    25 Fenden Road, Salisbury Plain SA (open business days Monday to Friday 9am - 5pm, Thursday until 6pm, Saturday 10am - 3pm)

Orders can be made and collected at our warehouse in Salisbury Plain, South Australia. To learn more about our walk-in virtual store click here.


For questions relating to payment methods, International orders, exchanges and refunds, privacy, shipping and many other points of interest, please check our help page.

Quick Answers:

- If you are able to put it in your shopping basket, then we have it in stock.

- If you order by 3.00pm (Adelaide time) weekdays your order will be shipped that day; orders received after 3.00pm are shipped the next day.

- When will I receive my order? Within Australia, 1-3 days with Express Post

Please use this form to send us messages. We endeavour to answer all queries within 24 hours and usually within hours.

For a fast reply, use the form below, we usually check and respond to messages 3-4 times each business day.

Send a Message

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If you need fast assistance, we can be contacted on (08) 8258 5141 Monday – Friday, 9am – 5pm, Thursday until 6pm, Saturday 10am - 3pm Adelaide time.

Our live chat service is also available during the above business hours. We can be also contacted via email or in person during business hours.

Location: Heaven Costumes Pty Ltd
25 Fenden Road,
Salisbury Plain, SA 5109,


© Copyright Heaven Costumes Pty Ltd. All text and images on this website are the property of Heaven Costumes Pty Ltd. Copying of our text or images without our express permission is illegal.

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