Customer Reviews

We love it when our customers share their fun with us and let us know how our products added to their enjoyment.

We will start with ourselves! This is our team at our recent Christmas fancy dress party. It's our favorite kind of party!!

 

27th October 2017

Comment: **Excellent Service**

Absolutely stoked with the initial service when ordering and up to receiving delivery of my order. Reluctantly, I ordered my halloween costume at 1:30 PM on the Thursday, hoping to take advantage of the overnight express post option. It is now Friday and I received my prompt delivery at 10:10 am, just in time for Halloween weekend. Costumes received are truly beyond my expectations. Efficient service and definitely value for money. Highly recommend services and will definitely be a returning customer.

Cheers,
"No longer stressed Mum-to-be from Melbourne"


 1st May 2017

Hi there. 
Just wanted to say a massive thank you for the 1920's fancy dress costume. It is brilliant. Great quality and excellent service - arrived in record fast time. 
Definitely recommending you to friends. 
 
Thanks again very happy customer.  

 12th December 2016

I would like to give a HUGE thanks to the assistant who helped me over the phone on Thursday afternoon in purchasing my sons ‘Toy Story – Boys Deluxe Woody Costume’. The service I received was fantastic and the costume arrived Friday morning, even though I was a bit worried coming from WA due to delays etc but NO! The item arrived on time.
Would highly recommend this company to anyone after their next costume purchase  


 30th November 2016


Fantastic service! I recieved my order within 3 business days in remote NT. Costume was as pictured on the website.
Thank you!


5th November 2016

I love you guys, costume took 24 hours to deliver to another state, quality is awesome, and loved that you have the sizing guide letting you know if its smaller or larger than it should be, was able to order online with confidence. I will be back!


 

30th October 2016

Absolutely love the 2 costumes I got for my kids AMAZING and fast shipping :) highly recommend great job 


13th October 2016

I didn't think I was going to find the costume I wanted for Halloween. Not only did you have the perfect costume for me, it arrived just over 24 hours after I placed my order. Fabulous costume & awesome service. Thanks! 


 27th September 2016

I received my sons t bird jacket today and only ordered it yesterday thank you so much highly recommend


 26th August 2016


Thankyou so much this morning for making my little man a SUPERMAN !!!!!!


 

24th August 2016

Hi,I just wanted to say a big thanks!!!
Yesterday afternoon I saw the perfect necklace earring set on your site. I rang & spoke to a lovely helpful lady in your store & put my order in for 60's blue retro & it has already arrived at my house today !!! Less than 24 hours from ordering it ,it has traveled from SA to the central coast of NSW!! What's awesome,helpful efficient,perfectly staffed business you have. Thanks so much
Theresa. 


 22nd August 2016

I would love to thank you for helping us get our daughter a Dorathy costume at last minute. She was very pleased.


 

12th August 2016

I would just like to thank you for your great service. My costume arrived here in Brisbane less than 24 hours after ordering it online. I was sure I wouldn't receive it on time. So a big THANK YOU!!!


 

3rd June 2016

Hi there! Thank you so much for sending my girlfriends sailor shoes so quickly and promptly. We both we so empressed with how fast they got here to our address in Brisbane. We ordered them Thursday morning and got word Friday arvo to say they were here. Awesome customer service. My girlfriend loves them and said they are so much like what she saw on your sight.


 30th May 2016


Over the past weekend we had out annual multi award winning Camel Cup Races weekend and was attended by about 700 people, I decided to wear the men's sky high suit to this event, as soon as I walked in I had people taking photos of me and I was advised to enter the "fashions on the field" contest, I was up against 20 men in formal race wear, a man wearing traditional arab wear and even a guy wearing an inflatable horse and jockey outfit lol, in the end the judges and crowd picked me to win!!!! I could not believe it and received some awesome gifts for winning. Thank you Heaven Costumes for this amazing suit!


 

13th January 2016

Excellent service and outstanding products. They're sizes are true to what is on their size chart. I am extremely happy with my purchase and would recommend anyone searching for a costume to check with these guys first.


6th January 2016

Thanks for the prompt service... Happy customer and will be supporting this service in the future.. Cheers.. 

 

31st October 2015

What an absolutely fantastic business
to the team on today you guys rock 
Creating a wonderful atmosphere, very interactive with the customers on what must be one of your craziest days

From the phone call to find out if you were open 
To picking a costume in store 
To having to exchange the said costume cause it didn't fit lol
Nothing was too much trouble 
Thsnks guys will definitely be back


 18th October 2015


brilliant service from Tayla with help for masks for my 30th, everyone had a fantastic night!!


 5th September 2015


Thank you so much to Heaven Costumes for the incredible Masquerade Joker Mask I ordered for my 30th Birthday Party. It was voted the best mask on the night! AAA+


 

12th August 2015

Fantastic service... Arrived in 3 days... given that we are remote...awesome! Totally recommend


 

12th June 2015

Hello
I just wanted to say a HUGE THANK YOU for the service I have received from your site. I have ordered twice in the last 8 days and both times I was offered a discount and help via you IM service. And when I did ask for help the response was prompt and very helpful. I followed the suggestion to ask for 2 different eyeshadow palettes in the notes at ceckout, as there were no options to choose from, I was delivered 2 different ones just like I asked! So that shows me that you actually read the notes. What I am truly amazed at is the fact that I placed my order at around 1pm on Thursday 11th and it was delivered to me at 11am on Friday 12th (Today). That is a 22 hour turnaround from South Australia through to Queeensland. I seriously was not expecting anything to maybe Monday at the earliest. And all your products sent to me were exactly as they are described and pictured. Well I did order some sparkle dust and the descripsion said the were in small bottles yet when I received it is was actually bigger than what I thought so that is a bonus.
Well you definitely have a returning customer here so again Thank You for being an upstanding internet site. :) :)


 

4th June 2015

Thank you Heaven Costumes for helping me out with a speedy awesome costume - the Service was the best I have ever rteceived from anywhere so thank you - it made our special celebration Great!!!


 

29th April 2015

I have shopped here recently for different events and even bought a few extras just for fun

The service was great, shipping excellent and for those locals - staff were friendly and very helpful

My only disappointment would be in the range of plus sizes and accessories - recently looking for star wars and nothing for me nor could we complete outfits with accessories. The other unfortunate thing is that at 5 foot tall and plus size most of the costumes are too long and I have to have everything taken up (wont wear the short stuff as hangs to knees rather than thighs on pictures)

However this will not stop me from at least trying here first before going interstate


15th March 2015


Love my purchase! Fits well, good quality & was in my hands within 24 hours pf purchase! Will definately buy again for the next dress up party! 


 

 

 29th October 2014


Am absolutely amazed to have checked the tracking on a an order I made yesterday afternoon. It has arrived in my home town at 8 am this morning.Snowy Mountians Jindabyne NSW. This is the way it done people!!!! you guys absolutley rock. I will be telling all of my friends who love to dress up all the time about your website. I'm headed to Hawaii on Friday and ofcourse there's absolutley no place to get anything here and if I tried in Canberra I'd just end up going around 40 000 roundabouts. I have lived in USA a lot and they are all over this level of service. Great to see it has arrived here in OZ. I'm SO impressed. Keep it up!!


 

4th August 2014

My wicked witch costume arrived today,  I only ordered it on Wednesday and I live in a rural area ... Amazing!  the costume is wonderful, perfect fit and quality fabric, unlike costumes I've purchased in the past.  thank you lots, I can't wait till our Book Week Dress Up Day ... This year Mrs. Chapman is going to win the staff prize!!!! 


 25th June 2014

Hi There, 
I have received my order, my Elvis costume is here! WOW! I just ordered this yesterday at 2.30 and I got it today at 12 lunch time. That was quick. I tried it on it's awesome. Thanks Heaven Costumes! 

Kind Regards,

Maria


 11th June 2014

Hi there,

jus a friendly note to say how impressed i was with the prompt service I recieved through this company, I have since told family, friends, neighbours about this company, you can be sure you will be hearing from others customers, a massive thankyou to the team that despatched my parcel on time to the promised service, again thankyou all 

Debbie


 

28th May 2014

Hi there, 

I just wanted to drop you a note to commend you on your customer service. I don’t think I’ve ever experienced such personalised, helpful and fast customer support – ever. Your live chat is brilliant and I will be talking about my positive experience with your company for a long time to come (not to mention to everyone at the dress up party I have to attend this weekend). 

You are truly setting yourself apart from your competitors and I hope your business is doing well because it deserves to be. 

Thanks again from a very happy customers

Danielle


 

5th March 2014

Hi! I just wanted to say what fantastic service I received. I needed an animal mask for this weekend and not only did Heavencostumes have more of a range than most stores but I received the mask the NEXT DAY after I ordered it and it was well packaged. Would highly recommend. Thank you!

Jorja


 

2nd October 2013

I was very impressed with how quick the order came and only had to do a small alteration on my witches frock and it fits perfectly....The hat is incredible and the bat choker and bat ear rings look amazing when on....Thank you very much... Will shop again and tell my friends about you..

Kathy


 

28th August 2013

I received EXCELLENT service over the phone, item was delivered immediately and the outfit was beautiful, fitted perfect and very comfortable to wear.

Have saved to my favourites and will be purchasing any more items and recommend anyone to purchase from this site   Thank you once again and had a great night and was commented greatly about the outfit  

Cheers Jo O


 

27th August 2013  

Just writing to say that I was very happy with my purchase of a feather spray masquerade mask and the full jester carnival masquerade mask purchased from you a few weeks ago.    The service and delivery was excellent.  We ordered them and they arrrived at our post office box 4 days later.   Also I was very happy with the quality of the masks, in fact I think my husband's mask outdid all the others.  He had several good compliments over the night.  Would not hesitate to recommend your company in future and may consider looking at some of your costumes for an upcoming 70's party!

Many thanks J Templeton


 

11th July 2013

Thank you for your help today, amazing and very kind front desk staff. Will be sending more business your way.

Kerry


 

5th June 2013

Thanks for your amazingly quick service, really appreciated xx

JH


 

16th May 2013

Hi there Heaven Costumes! Just a quick note to let you know how much fun I had with my Nurse Costume last weekend,it was very popular and I dare say the best costume on that night Thank you!

PS: I had to take it in a bit but it was easily done


 

14th May 2013

I orded my coustume yesterday and I got it today. It is a fantastic costumes I am so happy with it and you guys have fantastic customer service. Just Awesome
Thanks very much I will be back to order again.


 

3rd May 2013

Woohoo Heaven Costumes ... Service and delivery as per your website ... And the costume --- great quality. Size is perfect-your size charts are spot on (would encourage you to put the weight range on as well-this was on the pack and would have given me added reassurance of the fit) ... Looking forward to a fun R party this Sat night knowing I'll feel and look great - maybe not quite as hourglass curvy as the model but still pretty ok for a 40+ mum!!
Thanks so much


 

21st March 2013

2 days after I placed my order I have received my costume and I LOVE IT!!!!! Thank you so much for your prompt service - I will definitely recommend you to others.... :)


 

15th March 2013

Heaven Costumes are great.... Super fast service and the quality is excellent.... Thank you!!!!!


 

12th December 2012

Dear Heaven Costumes,

I received my order yesterday and I just wanted to let you know I'm highly impressed with your product quality, your service and delivery timeframes.  You made this process incredibly easy and I will be recommending your website to others and will happily use again.

Many thanks
Sam


 

8th October

Hello

Hi Team, Thank you for the supper quick service with such a great product!! Very impressed for the price :) You are a joy to do business with!! Will send some pics when we get back .

Cheers Goldy.


 

25th September 2012

Dear Amy

I just wanted to say thank you.   I received my orders today.  The service from Heaven Costumes has been exemplary.

Your company has from the first email been very easy. professional and pleasurable to deal with.

My order was processed efficiently (despite me changing the order) and the goods received very quickly.

I will be sure to sing your praises.

Keep up the good work.

Regards
Tina

 


 

30th August 2012

Thank you so much for your great service! I'm very impressed with the quality of the product I purchased, and by the fact that it was on my door step less than 24 hours from when I had ordered! I will definitely be back for any other costume needs I have :)


Kind regards, Margaret


 

24th August 2012

Hi, 
I would just like you  to know that I am extreamly pleased with your company.
I placed my order and recieved it 2 days later in perfect condition.
Your range of Costumes and add on's is great! 
I have sent your link to all of my friends that are attending the hens night party, to get the amazing service as i have.

Thank-you
Michelle


 

18th July 2012

Just wanted to thank you on your amazing service and speed. Our costumes were received the next business day after ordering in plenty of time for our event. I appreciate great service and have already passed your website on to several friends attending the same event who have purchased items. 

Many thanks

Melanie

 


 

9th May 2012

 

Hi my daughter Taylor ordered a mask from you on Sunday night last week. This was Taylor's first internet purchase and she was very worried about it arriving and liking it. The mask is for a birthday party she is going to this weekend and she realised that she had left her purchase a little late. Well CONGRATULATIONS!!!!!! the mask arrived 2 days after ordering it and she loves it. We were both very happy with the speed and quality of the order. We would definately order from you again and will be able to recommended you to our friends. Thank you so much for delivering what you said you could do.

Tracy


 

4th May 2012

I just wanted to say thank you very very much for sending me my sexy sailor costume, tulle and gloves. Thank you so much for your exceptional service, speediness and especially for the refund on express postage. It was my own mistake to make 2 separate purchases and you were nice enough to refund one of them. I'm definitely going to be recommending your site to whoever else needs it and I know I'm going to have a fabulous time at the 30th bday party I'm attending on Saturday. I myself work in retail so I hope you take this thank you and remember it when dealing w the not so nice customers!!!! :) Thank you once again!!!!

Sincerely,

Jenny


 

2nd May 2012

Hi there

 I received my costume this morning!!!  very happy! 

 Thanks for the prompt service and the costume is unreal!

 Kind regards

 Diane 



22nd April 2012
  Only discovered this website yesterday, my first order arrived today and I am amazed by the quality of the product especially at the price.
This will be the only site I go to for all my costume needs from now on, and will be recommending the site to my friends. Mel



18th April 2012 I'd just like to let you know I was incredibly impressed with your service. I ordered my Alpine Girl costume 24 hours ago, via express post to Perth, and it arrived this morning. The costume itself is great quality and matches the description and picture perfectly.   Thank you very much, I will be sure to recommend others to your site. D.


 

20th April 2012

Thank you for the prompt delivery less than 48 hours awsome!


 

18th April 2012

Hi Bianca, 
 
I just wanted to say that I received the costume on Monday and it is fabulous!! Fits really well and I am so glad I didn't go for the medium in the end. 
 
Thank you so much for all your help, I appreciate it. Keep up the good work :)
 
Kind Regards,
Hannah


 

17th April 2012

Hi Amy Just to let you know that the cow costume arrived today (Monday), and it is really fab. Many thanks for your speedy responces and organising an amazingly fast delivery.  We are going to a biker weekend next weekend and its fancy dress on Saturday
night so the costume will have a good test run. Thanks again for all your help  

Regards Nigel UK


 

13th April 2012

Hey guys,   I just wanted to send a HUGE THANK YOU!!!!   I placed my order just yesterday (Thurs)........and was very pleased to receive it today (Fri)..........I’m most impressed!!   I will definitely be visiting your online store again...and again...and again!

S.


 

25th Febuary 2012

I would just like to thank you for the fantasic costume I recieved from you! Everyone at my party loved it!

Will be back next time!

Mandy


 

10th Febuary 2012

Thank you Heaven Costumes for your fantasic service and products! Your staff were so helpful and the costume was a perfect fit!

Kimberly

NT


 

18th January 2012

Amazing service! Ordered my costume one day and received it in Tasmaina the next day!

John

Tasmania


 

2nd December 2011

I would just like to say a HUGE thankyou to Heaven Costumes! I ordered my costumes using the voucher I won In the halloween competition, items are great, the postage was extremely fast and they took the time to wrap breakables properly! A very professional company, anytime I need a costume,wig or accessory, you will be the one I go to first!


 

28th November 2011

Hi Heavencostumes,

We ordered a masquerade mask at 10:00pm on Wednesday 23rd of November and it arrived at our doorstep "Boronia - Victoria" Friday morning 25th of November in time for a party on Saturday Night 26th November.

Very impressed with you service keep up the good work we will definitely purchase from your company again and recommend you to our friends.


 

28th November 2011

I ordered 2 costumes on Friday and received them in the post today ( Sunday)  so just want to say a huge Thank You for fantastic service !!!!


 

3rd November 2011

Brought a costume yesterday (sexy jester) & it arrived today...& looks & fits Fantastically!!!!! thanks so much Heavn Costumes u ROCK! can't wait to get my party on in style!!!! :) 


 

28th October 2011

Good Morning Bianca + team,
 
Just wanted to say a HUGE thank you. All our costumes arrived spot on time with another day or two before my Halloween party! We are all so happy with our costumes that even a few of our work mates shopped online with you guys as well.
Thank you for catering for us ‘plus sized’ ladies who also enjoy dressing up!! Everything fits and it looks amazing. Kudos to all at Heaven Costumes!!
 
Cheers,


 

28th October 2011

Hi Guys,  I would just like to say a huge thankyou for the quick response to my order.  It arrived on my door step almost before I hit “Send” on my computer and I live 400kms away from the city.  Fantastic service.
Thanks again


 

21st October 2011

Hi Amy,

Thank you so much for your prompt reply. I really appreciate your exceptional customer service in this matter.  I look forward to receiving my order. Thank you again.


 

6th October 2011

Hi

I just wanted to say thank you so much, your service, quality and online store as a whole is awesome! It's rare to receive just quality service so I just wanted to say thank you very much, I'm 100% happy with my order and will definitely order from you again (and recommend you to friends!).

Cheers,
L.


 

28th September 2011

 I just thought i would let you know how happy i was with your service. I bought the 'Mistress of Anguish' costume and its a perfect fit! It is also not just a cheap knock up, its nice quality. The delivery was also very quick. So thank you.

C


 

9th September 2011

Hi, I ordered a costume from this site on Tuesday night and when I arrived home from uni today (Thursday) it was already on my doorstep. I opened my package and tried on the outfit and it looks great. I just wanted to say how impressed I am with how quickly it was delivered and the quality of it. Thanks heaps, I will definitely be ordering more costumes from you in the future!

M


 

21st August 2011

Hi Tracey and Bianca,

Thank you so much for you wonderful customer service - I received the new whip in excellent condition and have been meaning to let you know. Your fast action made my stressful week a lot less stressful! It's great to know your business actually cares!  

Thank you once again,   J


 

3rd August 2011

I just wanted to say a big thank you for sending my order so quickly! Also the wonderwoman wonderlious costume is exactly as shown so there were no suprises. Thanks again!!!

R.J


 

4th july 2011

Dear Heaven Costumes,

I received my alice in wonderland costume yesterday morning and I am absolutely thrilled with it! the quality of the costume is amazing and it fits like a glove! thank you so much for providing such amazing service, this will definitely be the first of many purchases I will make from you guys! thanks once again!

Kind Regards,

A S


 

1st July 2011

Hi
 
I would like to thank you for the prompt delivery and the outfit looks great.
I would highly recommended you to my friends that are looking for costumes.
 
Thank you again.
 
V W


 

30th June 2011

Hi there I just wanted to compliment you on your fantastic service and products. Its rare to find a company online that actually delivers what it promises. I ordered a 1920s costume with accessories and received it on time for tomorrow's party. As a mum of 3 kids, I don't have the time to shop around for costumes and also I've left it to the last minute, so I tried to buy one online and was a little worried it wouldn't look ok on me. However, it also looks fantastic and I'm thrilled!!! I will be telling all my friends about your website and great customer service. Thankyou so much!

Kind regards
N J


 

23rd June 2011

I just wanted to email you a quick thankyou. Products came in record time and they're perfect. I'll definately be telling my friends about you and using you for all my dress up needs.

N


 

22nd June 2011

THANK YOU!!
 
Even though i was unable to wear the costume i ordered i am SOOOOOO grateful for the wonderful service you have provided at this time!
 
With university exams stress levels are running high but your team has provided such a quick, easy and friendly service and i will be sure to recommend your website to all my friends.
 
I WILL be using your service in the future :)
 
THANK YOU THANK YOU THANK YOU!!

R D


 

16th June 2011

just replying to say that i have recieved my order, fast reliable, undamaged and just in time for the weekend, will tell friends and hope to buy from you again. thank you.


 

10th June 2011

Dear Heaven Costumes,

Thankyou so much for your my recent purchases the costumes were amazing,affordable and a perfect fit I also bought costumes for a friend and my sister and they absolutely love their outfits I have already started recommending you to the people in my town so expect orders from Yulara
The speed that we received these items was also incredible as we live at Ayers Rock mail usually takes up to two weeks so to receive them within two days of ordering just blew us away.
 We have quite a few theme parties up here so I look forward to purchasing products from you again in the future.

Warmest Regards,

G H
Yulara N.T.


 

16th May 2011

cheers Heaven Costumes.. i ordered my costume last tues nite n received it last fri.. fast delivery n so happy with the costume.. love it.. get 2 try it out this wkend 4 the theme party.. cant wait.. ty again.. :)

B


 

13th May 2011

Hi there.  I received my jester’s mask yesterday.  Congratulations on a wonderful business and prompt delivery.  The mask is even more beautiful that in the picture and I absolutely love it. 
 
I have just started collecting masks so you will certainly be getting further orders from me at times. 
 
I will also recommend you to everyone that’s interested.  Your prices, range and service are exceptional and you deserve to be congratulated.   
 
Thanks again.

J


 

17th March 2011

Thank you so much Heaven Costumes. My costume came the next day as promised and it is exactly what I wanted it to be. I will continue buying from you when I have a themed party.

K


 

4th March 2011

Thank you so much for the great service! Also the costumes are fantastic; I also ordered my costume from you and its good quality.

B


 

28th February 2011

I've just HAVE to give well earned credit where it's due - Well Done Heaven Costumes!

I ordered a costume for an upcoming 70's event and after I'd put my order through
online my husband wanted one ordered as well, so I put another order through. I was
charged for both lots of postage which I was ok with due to the fact that I'd
ordered separately, but to my surprise and pleasure when the items arrived Bianca
had sent them as one package, only charged one shipping amount and refunded the
other.
Well done Bianca for using your commonsense and doing that - many other companies
would have charged me twice.

If you're looking at costumes you definately can't go past Heaven Costumes for the
following reasons:

* The costumes and accessories are of a high quality - when you receive them they
look exactly like on the website.
* The sizing is accurate so there's no case of finding they don't fit when you get
them.
* Go-Go boots are of accurate size and great quality.
* The next day delivery is fantastic
* All items arrive well packaged, all intact, and nothing broken (sunglasses etc)
* Why hire and pay more, wearing something that's ill fitting and you're left with
nothing after the money you've paid out? - Don't - Go Heaven Costumes.

Well done Guys and Girls - I'll definately be shopping online with you again!

Bronwen
Port Melbourne


 

14th January 2011

 To the team at Heaven Costumes,

Thank you so much for your super quick service. I was amazed to receive the items overnight. The quality of the products is outstanding. I am one very satisfied customer.

R


 

1st October 2010

Attention Anne
Thank you so much for your assistance with my costume. the new costume arrived and fits well and looks great. Just need to take it up a bit as I am short. I will certainly recommend heaven costumes to friends and relatives.
Diane O


 

1st Octover 2010

Thank You!  Thats why I Always order from Heavens Costumes as no matter
what you will have it here on time. WELL DONE HEAVENS COSTUMES!. AS YOU
HAVE NEVER LET ME DOWN YET!. CHEERS FROM CAROLYNE A FAVORITE CUSTOMER IN
N.T.XXX Carolyne


 

2nd September 2010

Heaven Costumes staff  joined up with workers from British Aerospace and had a great fancy dress night out on the town. This is the group!

Heaven Costumes and British Aerospace workers having a fun night!


 


 

27th July 2010

Hi Bianca

Thanks so much for all your help and exchanging this for me.  I am very impressed
with your quick service and I will be recommending your company to my friends and
family in the future.
 H


 

27th July 2010

I can not thank you enough for the top quality products and service that I got from Heaven Costumes... Well done! I would recomment your products and service to anyone and everyone and I have... Thanks

S


 

13th July 2010

i would just like to say thankyou soooo much i have been looking every where for
something to wear and as im not that small of a girl but your costume is well fitting
and looks great.

thankyou for the quick service as well 
look forward to buying more off you soon

AD


 

8th July 2010

Hello friends, I was most amazed when my order arrived overnight - you
did a great job - the quickest internet order I have ever placed!  I
certainly will recommend your firm to my friends.

JJ


 

4th May 2010

Could you please let your staff know that I am extremety happy with my costume? I will be using your service again for sure - your service was impecable and the costume was fantastic and the price was great. I have had costumes from other places in the past and they seem overpriced for what they were. I paid a lot less for my costume from you but the quality was so much better! Maybe it was because it was the Elevate brand! Anyway, thanks for everything.

T C


 

1st May 2010

Dear Amy,

You were right, the XS did fit! And thanks so much for helping me with choosing the costume - it was perfect and it arrived the next day! I am going to tell all my friends about you and I will be buying my Halloween costume from you too.

D H


 

15th March 2010

Hi Heaven, I just wanted to tell you that we are so happy with our order! Thank you for your great service especially when I phoned you for help with sizing. Your worker was really helpful and we got perfectly fitting costumes that were a hit at our party. Also thank you for the discount vouchers for our friends!

A V


 

12th February 2010

Good morning heaven costumes,

I would just like to say thank you so much for mask, it is gorgeous, beautiful and
the excat colors i was looking for. Thank you for the fast post, as I was a little
confused about pay pal - it was my first time using it, will know for next time. it
has come just in time for tomorrow night. 

Again thanks for everything. I love it :)


 

19th January 2010

Hi,

I'd just like to write and say thank you for the great customer service
received from your business. From help picking a costume, to speedy delivery
the experience was flawless.

Keep up the good work and please pass this onto your relevant team and
managers.

Regards,

J W - NSW


 

2nd November 2009

hi guys,Just wanted to say thankyou. I ordered my costumes on
thursday 29/11/09 and was delighted to receive them today monday 2/11/09.
The delivery service was outstanding. the costumes are perfect for our
pirate themed new years eve party. I will definately shop with you again,
and have already told many of my friends about you. thanks again.
D B


 

21st September 2009

Hi girls!

We had our Pirate Party on the weekend for International Talk Like A Pirate
Day (and my birthday!).

Here are some pics of us having a blast in ur costumes!

Thanks so much for the speedy delivery, assistance in exchanging costumes on
short notice and being so lovely and thoughtful!

I have bought quite a few costumes from you girls and I adore them all - now
to plan this year's Halloween party!
Love, hugs and kisses,
BC


 

21st September 2009

Hi everyone, You have done it again!! My order got here the next day- you have done a great job. If it were not for your excellent customer service there would be no FUN :) Thank you soooo much, M


 

21st August 2009

Hi, I would like to thank you for the prompt delivery of my items. Everything was packed with great care and in immaculate condition.

MI


 

18th August 2009

Hi girls! I'm so impressed by the speed with which I received my order! Submitted order online Monday morning & received lunchtime Tuesday (I'm in Sydney). The website is a breeze to use & I will definitely use you again & recommend to friends.

AC


 

13th August 2009

Thanks Heaven costumes for your quick and stress free buying online I ordered by custome on Tuesday before 3pm and recieved it in 24hrs hassle free....Would order and recommend you guys anytime Supergirl up up and away

LB


 

22nd July 2009

Our two masks arrived and I just had to write and let you know how very pleased we are with them and with the service we have received. Thanks!!

SH


 

9th July 2009

Hi, I ordered a red riding hood costume from you this week, I received & absolutely loved it! The quality is amazing! Thanks for the great service, will definitely be shopping online with you again.

NC


 

16th June 2009

Hi There   After searching the net with little success. We came across your site. Great presentation. We needed a costume in a hurry you know how you always leave things to the last Minute. We phoned our order through and received great customer service, Very efficient and helpful. We live in country Victoria and our costume arrived next day. We are so happy with it better than it looked on site. We have kept you in our favorites and will tell our friends of your site. Party’s on Saturday can't wait to see my friends reaction. Will let you knos.   Kind Regards J B & A J  



 12th June 2009

I wish to thank you so much for your quick response to my order which I have already received today. I have never experienced such efficient service and I thank you C


 

4th June 2009

Hey Jeanette,  It arrived this morning, I was like a kid in a candy shop. It looks awsome, amazing, excellent. Thanks for being so prompt, i've already been bragging about your website. Thank again i'll have a drink for you on Sat night. tee hee Cheers

EM


 

30th May 2009

Dear heaven, Have recieved our 2 black wiggs and the girls love them ! Thanks yet again for your excellent service.

JN


 

25th May 2009

Just a note to say thank you very much for your prompt response to my order.  We received the costume the very next day and it was fantastic. Such good quality for the price. My daughter was thrilled. I will be recommending your company to many of my friends for your great service.  Thanks again.

KA


 

29th April 2009

Hi Jeanette,

Just wanted to let you know that the dress arrived today!! Thank you somuch, it is beautiful & the fabric is lovely, nicer than I could of even imagined. It will convert so well into a modern kind of queen of hearts dress and be more flattering than the big boofy ones.Thanks again, will send a pic of the girls in their dresses. 

Bye for now, 

TC 


 

17th April 2009

Thank you, I got it!!!! Can't wait to wear it. Thanks for the super fast delivery and the quality is fantastic compared to other costume stores! Hopefully I'll be able to pull off the extra short sexy dress, going to have to buy myself some cute novelty nickers in case I have a few too many drinks and end up arse up! I'm really stoked on the outfit..... Thanks heaps JI


 

16th April 2009

Dear Heaven Costumes, I wish to fill you in with how delighted I was to open the parcel yesterday and find inside my Minnie Mouse costume. Never did I realise that after being invited to a party last weekend that I would be lucky in having a beautiful costume the following weekend. After rushing to check the hire places, I was disheartened to find they were asking for $70, and you only get back $50 when you return the garment. That brought me to wonder about purchasing a costume. When I came across your site I was gobsmacked to know right here in my own city is an online store. The costume is wonderful, and I'm so pleased that you cater for women larger than a size 14. It would had been terrible to settle for something tight and uncomfortable from Cheap as Chips. If I could reccomend any ideas- a phantom of the opera costume to coincide with the upcoming stage production. If you could get ahold of one, I'd love my boyfriend to be the phantom to my birthday later this year. I will certainly remember your store and pass on good report to my friends who have certainly commented on the same stories about hire places. Kind Regards MC


 

30th March 2009

Hi, I'd just like to say thanks for the awesome costumes that we bought from you! The costumes were definitely a hit at the Disney Party we attended! We will definitely be recommending you to friends and family, because it was much better quality than hiring a costume plus we get to keep it! Thanks again and we look forward to buying another costume from you for the next fancy dress party we have. Cheers, R and J


 

20th March 2009

Hi there, just letting you know i received my jacket set today. man i love it. its awesome cant wait till it gets cooler to wear it. mate id wear it now but the heat in queensland is awful. so now i have a black one and a red one. thank you so very much. im looking at getting the gangster jacket as well. my jacket fits perfectly. its not tight and its not to loose love it. i can still put a long sleeve shirt undernearth. its been a great pleasure thankyou so very much hope to purchase from you again happy customer karen



20th March 2009

Hi again :) just got my costume today and wanted to say a big thankyou!! it is absolutely georgous am so happy with it,I will definately be recomending yr store to others,best of luck with it all yr doing a gr8 job!!

GK


 

26th February 2009

Good afternoon. Just wishing to let you know that I have received the Hercules costume today. The costume is fantastic - I am very happy. I am also very happy with the prompt delivery as well. I enjoyed the excellent service from your company and will definately come back to you the next time I need a costume.   Thank you! Jodie  


 

13th February 2009  

Dear Jeannette & Anne. I felt i needed to go that extra bit further to thank you for such a great product! I have bought costumes before, but this is by far the best quality, cheapest price, and fastest shipping i have experienced! Once again thank you very very much! I am VERY please, and will return every time! PS, I also appreciate the generous sizing! For once I find this a tiny bit loose! J  


 

5th February 2009

Hi I would like to thankyou for your fast service of delivery and exact description of your costumes Thanks again I will reccomend your online shop to all my friends MH  


 

15th January 2009

ABSOLUTELY BRILLIANT COSTUME!!!! Fast delivery! Amazing service! Thank you, I will definately buy frm you again!  EB


 

11th January 2009

Fantastic, excellent costume - everybody loved it!  Thanx heaps for the super fast delivery and great service, I will  recommend you to everyone. LM


 

26th December 2008

Thank you, was pleased with the ease in ordering and the fast delivery and love the costume!!! will definately order costumes through you again! CP


 

30th November 2008

Hi,   I purchased a Gothic Medieval Vampira Costume off you guys for halloween and just love it and have decided i want to use these as bridesmaid's dresses for my wedding which is valentines day 2009....... Warm regards   J M  


 

13th November 2008

I recently ordered the plus size Beer Wench costume for a party I'm attending next week and just wanted to say a very big thank you! I have been searching all over the internet for WEEKS trying to find something that would a) look nice on my plus size figure and b) not cost me a forune. Most websites I visited were American and with the dollar being so low it was far too expensive! I was ready to give up when I found your website by chance and couldn't believe my luck - you had what I wanted! I was still a little nervous buying over the net, worried that it might make me look frumpy (as some plus size clothing does) but the costume arrived yesterday and after trying it on, I didn't want to take it off! It made me feel good, I looked great and I was extremely excited! Thanks for the prompt delivery and opportunity to buy from you. I love the material ... I love everything about it! If I ever need a costume again,  I know where to come!! AS


 

8th Novemver 2008

Dear Jeannette and Anne, I would just like to say how impressed both my husband and I were with the vampire costumes we brought from you for Halloween. We had a fantastic time dressed up and got lots of compliments. (I have attached some photos of us in the costumes). Thanks again and I will be sure to come back to you for more. MH, WA  


 

3rd November 2008

Hi there Ladies Just wanted to say a massive thankyou for the wonderful service you provided when I purchased my costume. It arrived in the post only 2days after I purchased it-which was great !!! I bought it for a Fancy dress party-which was on the weekend~EVERYONE commented on what a fantastic costume it was !!! Sizing was perfect ! I absolutely love my Cinderella costume....but cant wait for the next fancy dress party so I can get another 1 of your amazing costumes to add to the collection ! Thanks again K,  NSW


 

5th September 2008

Hi Jeanette! Just wanted to let u know that the costumes have already arrived and they are fantastic!! Mine fits perfectly with a little extra space for all the beer i'll probably consume!!  Your advice on sizing was SPOT ON. Thanks heaps for the free wig, I'm wearing it now I'm so excited!  I love my dress ups, as every big fun loving girl does, and I know exactly where to get them from now on.  Thanks for looking after us so well.  You should have a testimonials section on the webpage so I can tell everyone how fantastic ur business is.  Take care - Shay :) S, Victoria  


 

29th October 2008

Hello, I received my order today and it was a Gothic Medieval Vampira dress, it is wonderful, I love it. I was looking on the web page for where I write reviews on this item but I didn?t see anywhere. I would defiantly recommend this site to my friends. I was a little hesitant that the dress would fit me properly being a plus size woman, but your size was right on!! Thank you!!! Happy Halloween!!!!   LW  


 

28th October 2008

Dear Jeannette and Anne, Just wanted to say a big thanks for the costumes. They're perfect! We're also so so appreciative of your quick delivery. We'll be back for sure and have already started recommending you to friends. Many thanks, C and K

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