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Contact Us

Send an Enquiry

Please use this form to send us messages. We endeavour to answer all queries within 1 business day. For a fast reply, use the form below, we usually check and respond to messages 3-4 times each business day… usually faster.

Please proceed to next step to submit form.

Customer Contact

We have 5 ways to contact us:

Phone: (08) 8258 5141

Monday to Friday 9am - 5pm

Saturday 10am - 3pm

Live Chat: during the business hours above

Contact Form: Use the contact form to message us, we will respond very fast and always within 1 business day.

Email: service@heavencostumes.com.au

Visit Us: 25 Fenden Road, Salisbury Plain SA

Monday to Friday 9am - 5pm

Thursday 9am - 6pm

Saturday 10am - 3pm

Orders can be made and collected at our warehouse in Salisbury Plain, SA.

To learn more about our walk-in virtual store click here.

Quick Answers

  • If you are able to put it in your shopping basket, then we have it in stock.
  • If you order by 4pm (Adelaide time) business days your order will be shipped that day; orders received after 4pm are shipped the next day.
  • When will I receive my order? Please see shipping times here.

For questions relating to payment methods, International orders, exchanges and refunds, privacy, shipping and many other points of interest, please check our help page.