New Zealand International Shipping Information

Standard Shipping is a flat rate of $14.95 per order - 10+ (business) days estimated delivery time*

Express Shipping is a flat rate of $19.95 per order - 4 to 8 (business) days estimated delivery time*

*Shipping times and rates are a genuine guide only as per Australia Posts International delivery times recommendations. We are not responsible for, nor can we control any duties incurred or delays imposed by your country’s customs department or postal carrier. All above charges are displayed in AUD. Additional postage charges may be applicable for oversized items. When necessary, we will contact customers in regards to additional charges prior to sending an order.

Hey Neighbours!

When you place your order before 4pm (Adelaide, South Australia time) on any business day, it will be dispatched from our warehouse the same day and jet off to New Zealand super quick!

Standard delivery can take a couple of weeks, but from experience (unless there’s flight delays, inclement weather conditions etc) we have found that deliveries usually occur much faster than that.

Express shipping is very fast to New Zealand, and the majority of customers will receive their parcels in 4 business days, however an expected time-frame of 4-8 business days is given by the postal carrier to be on the safe side.

*Shipping to international destinations from Australia has been affected as a result of flight restrictions and weather conditions. Please refer to the link below to Australia Post's current estimated time frames to your country. Please also be aware that any delays to your local postal service within your own country may affect the estimated time frames given by Australia Post. Refer to your own local postal service website for any of their own postal delay updates.

https://auspost.com.au/service-updates/international-delivery-times

Please note that if you choose to place an international order at this time, it will still be dispatched as per our policies. By proceeding with an international order at this time, the customer accepts all responsibility for any delays and Heaven Costumes will not be held responsible for any delays or refund any postage charges.

We apologise for any inconvenience but thank you in advance for your understanding and support.

Wow! >>> Don't forget that all prices on our website include Australian Goods and Services Tax (GST). As an international customer you are not required to pay this, which means the additional 11% GST which has been added onto our products, will be removed for you at checkout when you enter your International address, making your total price to pay even less than you were expecting!! <<<

What will the transaction look like on your bank statement?

Please note that all transactions will be processed in Australian Dollars according to the exchange rate relevant at the time of purchase. All transactions will appear on credit card/bank statements and Paypal statements as AUD (Australian Dollars).